Frequently Asked Questions
Everything you need to know about your next favorite pair of shoes.
How do I determine the correct shoe size?
We provide a comprehensive size guide on each product page. We recommend measuring your foot from heel to toe and comparing it to our chart, as sizing can vary slightly between athletic sneakers and formal dress shoes.
What is your return policy for footwear?
We offer a 30-day return policy for all unworn shoes in their original packaging. Please ensure the soles show no signs of wear by trying them on a carpeted surface.
How long does domestic shipping take?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
Are your leather shoes made from genuine leather?
Yes, our premium collection features 100% full-grain or top-grain leather. Specific material details, including lining and sole composition, are listed in the product description for each model.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How should I care for my new shoes?
To extend the life of your shoes, we recommend using a cedar shoe tree to maintain shape and moisture control. For leather styles, regular conditioning and polishing are advised to prevent cracking.